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application process

Mail received in the Department is opened, sorted, and sent to the Fiscal Department for payment processing prior to being forwarded to license/permit specialists.

 

License/permit specialists review and enter the application materials into a database. Application data entry may take approximately 7-15 business days after receipt during normal processing times, or up to 30 business days during peak workloads (business days are Monday-Friday and do not include weekends or holidays).

An email notification is sent to the applicant with an application ID number and a link to view the application status online. 

 


 

When checking status, pending requirements appear first in red and met requirements appear in green. Pending requirements must be satisfied for credential to be issued. Not all requirements will have comment.

Note: It may take up to one hour, after receipt of an email, before the application status may be viewed online.

Accurate and fully complete applications and supporting materials will help expedite processing.  Incomplete information or missing materials may cause delays.


 

Incoming documents are matched to an applicant’s file and checklists are updated and an email notification is sent to check the status online. Updates are not made to a file unless new documentation has been received.

Note: It may take up to one hour, after receipt of an email, before the application status may be viewed online.

 

             

Applicants with convictions, malpractice, discipline, etc. (regardless of how long ago the event took place) may* require the file to be forwarded to a paralegal and/or board liaison for further review. This may take approximately 4 weeks to complete



 

If the board liaison reviews the file and determines the applicant needs to appear before the board, the application process may be extended an additional 1-3 months (depending on the board’s meeting schedule).

 

When all requirements are satisfactorily met, the application process is complete. An email notification is sent to the applicant noting the license/permit has been granted including instructions on how to print a copy of the license/permit online.  The DSPS will not mail a hard copy of the license

Note: It may take up to an hour, after receipt of an email, before the print option will be available on the Department’s website.

 

The overall timeframe for receiving your license/permit from start to finish can vary.  If practical, apply 8-12 weeks prior to when you need the license.

*Please note, if an application has not had activity after 12 months, it may be withdrawn.

Applicants will receive an e-mail each time an update is made to their checklist.