DPCP is responsible for all credential application processing, including determination of credential eligibility and renewal. The division is responsible for licensure, renewal and verification of health, business, trades and manufactured home owners/communities credentials, operation of the Department's Customer Service Center and regulation of the state's Unarmed Combat Sports program.
Terri Treinen DPCP Division Administrator
Terri Treinen was appointed Division Administrator of the Division of Professional Credential Processing at the Wisconsin Department of Safety and Professional Services (DSPS) in January 2025. She joined DSPS in May 2023 as Supervisor of the Credentialing Renewals and Customer Service Center teams, where she played a key role in improving operational efficiency and service delivery.
Before entering public service, Terri built a diverse career in the private sector, working in sales across multiple industries including pharmaceuticals and publishing.
Terri holds a Bachelor of Science in Public Policy and Administration from the University of Wisconsin–Whitewater and a Master of Business Administration from Edgewood College. A lifelong Wisconsin resident, she is the proud parent of two college-aged children.