Divisions

DIS is divided into two bureaus, an Administrative Services Section, and the Fire Prevention program.

• The Bureau of Field Services performs inspections of commercial buildings, amusement rides, boilers, elevators, pressurized gas systems, and electrical systems. The bureau also performs plan reviews of elevators, boilers, and private onsite wastewater treatment systems. The bureau is also responsible for auditing third party and municipal inspection agencies.
• The Bureau of Technical Services performs commercial building, plumbing, and fire suppression plan review. The bureau is also responsible for administering the Uniform Dwelling Code program, the federal HUD Manufactured Housing program, and provides consultations and training to local building officials, as well as commercial and residential contractors.
• The Administrative Services Section provides administrative support to internal and external stakeholders. It also administers the Rental Weatherization program for rental properties.
• The Fire Prevention Program administers the 2% Fire Dues program and provides consultation, support, and training to over 800 fire departments throughout the state.

Branden Piper

DIS Division Administrator

Branden Piper was appointed as the Division Administrator for the Division of Industry Services, effective March, 2020.

He was a bureau director for the Division of Industry Services for nearly three years before accepting the division administrator position. Prior to that, he had extensive management experience in private sector telecommunications, including TDS Telecom and Frontier Communications. The Janesville native also served eight years as an infantryman in the U.S. Army.​

Branden has an MBA from the University of Wisconsin–Madison and a bachelor’s degree from Herzing University. He is currently pursuing a second graduate degree, a master’s in engineering management from UW–Madison.

DLSC provides legal services to professional boards and the Department regarding the investigation and discipline of licensed credential holders for violations of professional regulations. The Division is also responsible for the complaint intake process, compliance monitoring and a confidential program for impaired professionals. In addition, the Division conducts business compliance inspections and financial audits.

Thomas Ryan

DLSC Division Administrator

Tom Ryan was appointed as the Division Administrator for the Division of Legal Services and Compliance, effective March 2019.

He has been an administrator in the Division of Policy Development at DSPS for over 16 years. Tom has served several Boards, Councils, and Committees, assisting them in advancing their public protection mission. His prior experience in consumer protection includes four years with the Wisconsin Office of the Commissioner of Insurance (1993-97) and over two years as a practicing attorney with Legal Action of Wisconsin (2000-03).

Tom has a Master’s Degree in Public Administration from the LaFollette School of Public Affairs and a Law Degree from the University of Wisconsin Law School.

DMS provides administrative services to the Office of the Secretary and all other Divisions within the Department. These services include human resources, employment relations, affirmative action, payroll, planning, budget, accounting, information technology, safety, fleet management and facilities management.

Kim Henderson

DMS Division Administrator

Kim Henderson was appointed as the Division Administrator for the Division of Management Services, effective March 2019.

She will oversee administrative services to the Office of the Secretary and all other Divisions within the Department. Henderson previously served as Special Events & Citation Appeals Manager for UW-Madison Transportation Services with responsibilities including program administration, policy development, and management. Previously, she served as Department Administrator for Legal and Executive Affairs at UW-Madison and as Contract Specialist, Executive Assistant, and Child Support Specialist for the Wisconsin Department of Workforce Development.

Henderson holds a degree in Business Administration from Upper Iowa University.

DPD is responsible for providing administrative support and policy guidance to the professional boards in the state by facilitating board meetings, serving as a liaison between the boards and the Department, and managing the administrative rule promulgation process for self-regulated professions. The Division also manages the administrative rule promulgation process for professions and technical programs that are directly regulated by the Department. This Division is also responsible for continuing education and examination requirements for regulated professions and administration of the Prescription Drug Monitoring Program (PDMP).

Gwendolyn Jones

DPD Division Administrator

Gwendolyn Jones was appointed as the Division Administrator for the Division of Policy Development in July 2021.

Prior to joining the Department of Safety and Professional Services, Gwen had retired from the Madison College School of Professional and Continuing Education, where she supervised enrichment programming and directed all marketing activities. Her career also includes extensive private-sector marketing and communications experience as well as varied volunteer and leadership roles in several Madison community organizations.

Gwen earned a bachelor's degree in history and political science from the University of Wisconsin–Eau Claire.

DPCP is responsible for all credential application processing, including determination of credential eligibility and renewal. The division is responsible for licensure, renewal and verification of health, business, trades and manufactured home owners/communities credentials, operation of the Department’s Customer Service Center and regulation of the state’s mixed martial arts/boxing program.

Krystal Oby

DPCP Division Administrator

Krystal Oby was appointed as the Division Administrator for the Division of Professional Credential Processing, effective November 2019.

She comes to government service from private law practice​. As the owner and principal attorney, Krystal represented and served nonprofit corporations, churches and other religious organizations in the areas of business law and real estate transactions. Earlier in her legal career, she was an assistant attorney general for the Wisconsin Department of Justice. Also a pastor and public speaker, Krystal is a motivational and supportive leader.

Krystal has a law degree from the University of Wisconsin​ Law School and a Bachelor of Science degree in computer science from Dillard University in New Orleans.​