Updated Walk-up Counter Hours - Madison Office
The Department of Safety and Professional Services has updated their walk-up counter hours. The new hours for the walk-up counter at the Madison Office in the Hill Farms State Office Building are: 7:45 a.m. - 12:30 p.m. Monday through Friday. DSPS offices in other locations do not have walk-up counter hours and are not staffed to support credentialing.
Due to staffing constraints the Department is not able to offer same day in person credentialing. If you are seeking assistance with your application and you have applied in LicensE, please go to the portal
license.wi.gov and click on the Technical Support icon and create a ticket.
If you applied via paper application through fax, email or via OLAS and are seeking assistance, please call 608-266-2112.
The following services will be available at the counter: Renewal, Trades and Manufactured Homes. Those seeking other service will be asked to complete a form summarizing the reason for their visit. Front counter staff will collect this form and any supporting documentation for applicants in the legacy licensing system. Each day credentialing staff will work on reviewing forms received and follow up with the applicant via email or phone. All inquiries will be replied to no later than 48 hours after receipt.
Now Live: Easier Online License Applications and Renewals!
LicensE, our new, online, self-guided occupational license application platform is now live! The list of licenses available via LicensE plus user guides and other resources are available HERE. Anyone applying for an initial license for any of the credentials listed can apply at license.wi.gov.
LicensE is also available for some license renewals. The list of license renewals available via LicensE is near the bottom of the page HERE.
Online Services Upgrades
The Department of Safety and Professional Services has moved the Commercial Building and Elevator programs to our upgraded online system, the Electronic Safety and Licensing Application known as eSLA. eSLA will allow you to complete all of your applications, submissions, renewals, and payments related to your credential, permit, or plan review online.
Visit the Customer Information page for instructions on first-time login. Go to
esla.wi.gov to get started.
Recall Alert: Schneider Electric Square D QO™ Plug-On-Neutral Load Center
Schneider Electric has issued a product recall on specific models of the Square D QO™ Plug-On-Neutral Load Center (also known as a breaker box or electrical panel). Visit Schneider Electric online at www.se.com/us/qoloadcenter-safetyrecallnotice for more information.
Any recalled models previously installed within the state of Wisconsin will be flagged during inspection and may require replacement before the inspection is approved.
SCAM ALERT: Neither the Wisconsin Department of Safety and Professional Services nor regulating or licensing boards (e.g. State Board of Nursing) will contact credential holders requesting payment to clear or restore licenses. You will also not receive emails from DSPS or regulatory boards asking you to verify your account by clicking on a link or by providing your email and password. If you receive a call, email, fax, letter, text, or other communication indicating that there are problems with your license/credential that can be resolved with immediate payment or by clicking a link or providing your email and/or password, this could be a scam. Do not give out your personal, confidential information to someone claiming to be from a government agency or board.
This document has more information about what to do if you think someone is trying to scam you.