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Credentialing

Update Your Profile Information

Review information below to understand how to update your profile for DSPS. 


Update Your Name

To Update Your Name:

  1. Log in to your LicensE account at LicensE.wi.gov

  2. Locate and click on the Amendment Tab.

  3. Select "Name" as the type of change you want to request.

  4. Gather and upload the required documentation showing proof of the name change.

    • You must upload one of the following documents.

      • Driver's License

      • Marriage Certificate

      • Divorce Decree

      • Social Security Card

      • Court Documents

  5.  Submit the amendment request.

To Update Your Name (if you are unable to login): 

  1. Log in to LicensE at LicensE.wi.gov.

  2. Click the Request Support tab (located on the blue menu bar at the top of the page) to submit a ticket. 

Include the following information in your support ticket:

  • Your full name

  • The last 4 digits of your Social Security Number (SSN)

  • Your date of birth (DOB)

  • Your new email address

Per Wisconsin Statute Section 440.11, organizations are required to update your name, mailing address, and email address within 30 days of the change.

In order to make these changes (or any profile changes), please follow the directions below:

  1. Log in to your LicensE account at LicensE.wi.gov

  2. Locate and click on ‘Request Support’ in the blue ribbon at the top.

  3. Create a support ticket with as much detail as possible including your FEIN to verify your account.

Update Your Mailing Address

To Update Your Mailing Address:

  1. Log in to your LicensE account at LicensE.wi.gov

  2. Locate and click on the Amendment Tab.

  3. Select "Mailing Address" as the type of change you want to request.

  4. Submit the amendment request.

To Update Your Mailing Address (if you are unable to login): 

  1. Log in to LicensE at LicensE.wi.gov.

  2. Click the Request Support tab (located on the blue menu bar at the top of the page) to submit a ticket. 

Include the following information in your support ticket:

  • Your full name

  • The last 4 digits of your Social Security Number (SSN)

  • Your date of birth (DOB)

  • Your new email address

Per Wisconsin Statute Section 440.11, organizations are required to update your name, mailing address, and email address within 30 days of the change.

In order to make these changes (or any profile changes), please follow the directions below:

  1. Log in to your LicensE account at LicensE.wi.gov

  2. Locate and click on ‘Request Support’ in the blue ribbon at the top.

  3. Create a support ticket with as much detail as possible including your FEIN to verify your account.

Update Your Email Address

To Update Your Email Address:

  1. Log in to your LicensE account at LicensE.wi.gov

  2. Go to the upper right corner of the screen and click the down arrow next to your name.

  3. Select My Profile from the dropdown menu.

  4. Click the Edit Profile button.

  5. Make the desired changes

  6. Save your updated profile information.

You will receive two emails: 

  • The first email will be sent to your current email address notifying you of the change.

  • The second email will be sent to your new email address with a confirmation link. 

You must click the confirmation link to complete the update. The link is valid for 72 hours. 

Note:

  • Your username will automatically update to your new email address.

  • You do not need to change your password.

To Update Your Email Address (if you are unable to login): 

  1. Log in to LicensE at LicensE.wi.gov.

  2. Click the Request Support tab (located on the blue menu bar at the top of the page) to submit a ticket. 

Include the following information in your support ticket:

  • Your full name

  • The last 4 digits of your Social Security Number (SSN)

  • Your date of birth (DOB)

  • Your new email address

Per Wisconsin Statute Section 440.11, organizations are required to update your name, mailing address, and email address within 30 days of the change.

In order to make these changes (or any profile changes), please follow the directions below:

  1. Log in to your LicensE account at LicensE.wi.gov

  2. Locate and click on ‘Request Support’ in the blue ribbon at the top.

  3. Create a support ticket with as much detail as possible including your FEIN to verify your account.

Update Your Phone Number

To Update Your Phone Number:

  1. Log in to your LicensE account at LicensE.wi.gov

  2. Go to the upper right corner of the screen and click the down arrow next to your name.

  3. Select My Profile from the dropdown menu.

  4. Click the Edit Profile button.

  5. Make the desired changes

  6. Save your updated profile information.

To Update Your Phone Number (if you are unable to login): 

  1. Log in to LicensE at LicensE.wi.gov.

  2. Click the Request Support tab (located on the blue menu bar at the top of the page) to submit a ticket. 

Include the following information in your support ticket:

  • Your full name

  • The last 4 digits of your Social Security Number (SSN)

  • Your date of birth (DOB)

  • Your new email address

Per Wisconsin Statute Section 440.11, organizations are required to update your name, mailing address, and email address within 30 days of the change.

In order to make these changes (or any profile changes), please follow the directions below:

  1. Log in to your LicensE account at LicensE.wi.gov

  2. Locate and click on ‘Request Support’ in the blue ribbon at the top.

  3. Create a support ticket with as much detail as possible including your FEIN to verify your account.

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